11/19/2023 0 Comments Samsung odyssey g5 sound not working![]() When the monitor goes to sleep after the time set in Windows settings expires, it goes through a disconnect/reconnect process when it wakes up, as if I had unplugged/replugged the Displayport cable. There's just one issue that's been perpetually bugging me. I've recently gotten a G7 (27 inch), and it's a really nice monitor. That said, it is true that a global level, it helps alleviate power consumption, which is important for areas who isn't powered by clean energy or have limited power availibility) in an office with thousands of the same monitors. So, all I can say is ensure you have the latest firmware, and make sure all eco-mode garbage features are turned off (none of them make sense in a home setting in my opinion. It was made for laptops being docked with multiple screens, then undocked, and later docked back again restoring all window placements. This wasn't done for DP Deep Sleep, it's just an accidental coincidence it helps. Windows 11 corrects this problem by memorizing window placement when display configuration changes and comes back. ![]() The issue of this feature is that, as you noted, when you have a multiple monitor setup, your GPU thinks that the cable was disconnected and so tells Windows that the display has been lost, and so Windows moves all windows to the other screen. Some monitor manufacturers offer the option to turn it off (meaning it won't use that deep sleep feature), other, sadly, don't.Īs you mentioned/read, DP Deep Sleep means that the monitor goes in deeper sleep power state than the normal standby (save more power), which result in the monitor completely disconnecting from the system. Luckily, Driver Support has made this process easy for you.The issue is that the monitor has implemented DisplayPort Deep Sleep feature. If you have tried the other troubleshooting steps above, and your Samsung monitor is still not working then it might be your graphics card or the drivers that need to be updated. For best performance, you should update out of date or missing drivers. Your graphics driver is a piece of software that connects you operating system and hardware to ensure everything is compatible. It is always a good idea to plug directly into the wall to rule out a bad power strip, and make sure the outlet is not attached to an on/ off switch. You can try using a different HDMI cord to test the cord itself. Let everything sit for about a minute, and then plug it back into the computer using an HDMI cord. The best way to troubleshoot this is to fully disconnect the cables from the power supply and the computer. If your Samsung monitor is flickering, has lines or is discolored, that can be an indicator of an issue to the power supply. If there is damage to the cables, replacement cables are a lot less expensive to replace. Check the cables for bent pins or damage. Your monitor may have been moved somehow, causing the connections to come loose. Ensure the power is on by checking the lights. If your computer is make a beeping sound when turned on, it can be an indicator that something inside the PC has come loose.Ĭheck to make sure you hear your computer running. This step helps you troubleshoot whether the issue is with the computer, or with your monitor. If the screen is black, try the monitor on another PC to troubleshoot the issue to make sure it’s not your PC. If you are seeing this message, then your monitor is probably fine. Most newer monitors have a self-diagnostic function that will show a message if the monitor is not receiving a signal from the computer. Is your Samsung monitor not working or showing a black screen?īefore you decide that your Samsung monitor needs to be replaced, use this checklist to check if there isn’t something you can do to fix the issue. ![]() Driver Support/ knowledgebase/ Samsung Monitor That Is Not Working. ![]()
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